Havec AI
Stop sending paid leads to voicemail
When you are on a job, driving between calls, or handling an emergency, the phone still rings. Home service contractors need a way to respond without leaving every caller waiting for a callback.
Havec is built for HVAC, plumbing, electrical, roofing, and construction businesses. It handles the first conversation while your crews stay focused on the work in front of them. New Facebook and Google leads can also receive an automatic call and text follow-up, so a fresh enquiry does not depend on someone being free at that moment.
How the phone answering service works
The process starts with a free 20-minute demo. During that call, Havec shows you the AI live, scopes the setup, and quotes the price for your business. There is no published standard price because the configuration depends on your rules and operation.
After you approve the setup:
- Havec configures your call flows, service areas, technicians, schedules, and follow-up process.
- Havec answers inbound calls on the first ring.
- It follows the rules you configure, including which requests it can handle and which should be captured or routed.
- It books eligible jobs while the caller is still on the line.
- If a caller asks for a person, the call is transferred according to your setup.
- Setup is completed in about one week.
This is different from a traditional answering service staffed by people. Havec uses AI to apply the rules you configure consistently and book eligible work during the call. It does not pretend to be a human. Callers who want a person can ask to be transferred.
What you get after setup
Havec gives your team one operating flow for calls and follow-up. Depending on your configured setup, that includes:
- Inbound call answering on the first ring
- Booking for eligible jobs while the caller is on the line
- Automatic calls and text follow-up for new Facebook and Google leads
- One leads inbox for calls, texts, and web enquiries
- Appointments on the calendar
- A dispatch board and technician view
- Automated SMS confirmations and reminders
- A recording and transcript of every call
Havec configures the system for you instead of asking your team to assemble the call flows, schedules, and follow-up process alone.
See how the setup fits your business
Book a free 20-minute demo. Havec will show you the AI live, scope how your calls, service areas, technicians, schedules, and follow-up should work, then tell you exactly what it costs. If you move forward, configuration takes about one week.
CTA: Book your free 20-minute demo
